ixe berg music

Refund Policy

Our policy on refunds, eligibility, the request process, and exceptions.

Eligibility: Refunds are only granted if the project has not started or in cases of significant delays caused by us.

Process: To request a refund, contact our support team with your order details and reason for the request.

Timeline: Approved refunds will be processed within 2-5 business days.

Exceptions: Refunds are not available for completed projects or changes requested outside the review phase.